Privacy Policy
Effective Date: 11/22/2024
Captivate Event Rentals (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
- Automatically Collected Information: IP address, browser type, and device information.
2. How We Use Your Information
- To process bookings and payments.
- To communicate with you about your orders.
- To send SMS messages about order updates and offers with your consent.
- To improve our website and services.
3. SMS Communications
We comply with SMS 10-DLC regulations and will only send SMS messages to users who have provided explicit consent.
- Purpose: SMS messages may include appointment reminders, delivery updates, and promotional offers.
- Opt-Out: Reply “STOP” to any SMS message to opt-out.
- Help Requests: Reply “HELP” or contact us at 480-645-9267.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Payment processors and delivery partners to fulfill your order.
- Legal authorities if required by law.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.
6. Your Rights
- You can request access to your personal information.
- You can request that we delete your personal information unless required by law.
7. Cookies
We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Captivate Event Rentals
2414 W 12th St #4, Tempe, AZ 85281
480-645-9267
